Joshua Spofford

Quality Manager, Quality, Research & Measurement, URAC

Joshua oversees URAC's Quality Council, including the collection and analysis of URAC's own internal performance data, and carries out organizational improvement projects based on strategic priority. He is certified as a Lean Six Sigma Black Belt, and he specializes in systematic evaluation and optimization of work processes to improve the products and services that URAC delivers. Prior to his current role as quality manager, Mr. Spofford served as operations analytics manager for more than five years for Accrediting and Client Services.