Laura Lee Higginbotham, RN, MS, has been with URAC since 2011 as a clinical reviewer. Laura came to URAC with 17 years of experience in quality improvement and accreditation. As director of quality and accreditation for a large PBM, Laura was responsible for successful PMB, Mail Service, Specialty Pharmacy, Case Management, and Disease Management accreditations. At two major health plans, Laura held positions as director of quality improvement and director of accreditation and standards. Her clinical background includes 12 years in maternal child nursing and labor and delivery. She holds a Master of Science in Nursing Administration from Texas Woman’s University and a Bachelor of Science in Nursing from the University of Texas at Arlington.