Lesley Malus Reed, MHSA, President of Integral Healthcare Solutions, has served as an accreditation reviewer and/or consultant to more than 250 healthcare entities. Her focus is in the areas of quality improvement, network management, credentialing, customer service, and information systems. She is one of the nation’s leading experts in provider credentialing and has extensive experience in restructuring and organizing departments.
Before joining Integral Healthcare Solutions in 2003, Ms. Malus Reed served as Manager of URAC's HMO, PPO, Credentials Verification Organization and Worker’s Compensation Network accreditation programs. In that capacity, she was an active participant in standards development, applicant education, and government relations.
Ms. Malus Reed also worked in the Canadian Health Care system, where she played a key role in the merger of the first department of McGill’s five teaching hospitals. Ms. Malus Reed also worked for Aetna of the Mid-Atlantic, working in information systems with an emphasis on statistical data tracking and trending, network management, contracting, quality management and credentialing.
Ms. Malus Reed’s graduate degree is a Masters in Health Services Administration, with a specialty in hospital mergers.